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BillandCarol
Registered Member

Date Joined Mar 2010
Total Posts : 2

Posted 3/7/2010 3:23 PM (GMT -7)

I have windows 7 operating system. I am trying to convert some home videos on DVD made with a samsung DVD VHS recorder to WMV. I get a message " Unable to open title: unknown Error Code 1 " Thanks for any help

BlingSupport3
Forum Moderator

Date Joined May 2009
Total Posts : 453

Posted 3/8/2010 12:45 PM (GMT -7)

This problem may occur on certain homemade disc from time to time. Use the steps below to try converting the DVD.

1. Try using the “Copy DVD” tab then "to hard disc" option of the program to copy the DVD on to your hard drive.
2. Once completed click the "Copy DVD" tab, and select the "Convert DVD: simple" option.
3. When the Program prompts you to choose the location of the DVD you would like to copy, select the hard drive.
4. When the browser opens make your way to your "My Documents" folder, and find the file where the copied DVD has been stored.
5. Once the copied DVD folder has been opened, you are going to select the first "Video_TS.IFO" file in the list.
6. The DVD will begin processing and will take anywhere from a half hour to and hour depending on the speed of your drive.
7. Once the processing is completed you will be asked to select the format. Select the WMV format and the program will begin its final stages and then create the file.

Latest Updates for 2010 (#7.0.3.15)

*2010 License id's and password's are required to use these links*

CopyDVD 2010 - www.123copydvd.com/apps/beta/123CopyDVD_Setup_v7.0.3.15.exe

CopyDVDGold 2010 - www.123copydvd.com/apps/beta/123CopyDVDGold_Setup_v7.0.3.15.exe

MediaMax 2010 - www.123copydvd.com/apps/beta/123MediaMax_Setup_v7.0.3.15.exe

BillandCarol
Registered Member

Date Joined Mar 2010
Total Posts : 2

Posted 3/8/2010 6:05 PM (GMT -7)

when I get to step 5 and select the "Video_TS.IFO" file and open it I get an error message that says "Unable to open title The title does not contain enough video" and closes. Any other Ideas?

BlingSupport3
Forum Moderator

Date Joined May 2009
Total Posts : 453

Posted 3/9/2010 2:13 PM (GMT -7)

In some folders there can be doubles of the Video_ts.ifo file. You may need to select the "All Files" option in the bottom right corner of the browser windows to view all the files.

ahp2267
Registered Member

Date Joined Mar 2010
Total Posts : 4

Posted 3/12/2010 7:12 PM (GMT -7)

Did this solution work for you. I also have Windows 7 and windows XP Pro and have not been able to get 123DVDCopyGold to work yet. I get the same results as you have described. Ther are no doubles of the Video_ts.ifo and I could not select all files as that was not an option. I would really like to beable to use this product.

TV Junkie
Registered Member

Date Joined Dec 2009
Total Posts : 10

Posted 3/26/2010 6:04 PM (GMT -7)

I have Vista and have the same issue along with no double files.

BlingSupport3
Forum Moderator

Date Joined May 2009
Total Posts : 453

Posted 3/28/2010 1:10 PM (GMT -7)

I've forwarded the information to have the developer take a look at the problem. This is only a small issue with reading the IFOs data so a fix should be up soon.

TV Junkie
Registered Member

Date Joined Dec 2009
Total Posts : 10

Posted 4/10/2010 8:40 PM (GMT -7)

any update on this issue being fixed?

TV Junkie
Registered Member

Date Joined Dec 2009
Total Posts : 10

Posted 4/17/2010 6:17 AM (GMT -7)

Bump, still no response?

NupeCity
Registered Member

Date Joined May 2010
Total Posts : 3

Posted 5/29/2010 1:27 PM (GMT -7)

I'm having this error as well. Please help!

123 MediaMax v7.0.3.22
Windows 7

Video file plays fine with Media Player but I get the "Unable to open title The title does not contain enough video" error when I try to convert.

BlingSupport3
Forum Moderator

Date Joined May 2009
Total Posts : 453

Posted 6/2/2010 8:55 AM (GMT -7)

Certain homemade disc are recognized by the program as data disc which our software does not backup at this time. There will be a October release to correct this problem with disc that appear as Data instead of video.

Latest Updates for 2010 (#7.0.3.22)

*2010 License id's and password's are required to use these links*

CopyDVD 2010 - www.123copydvd.com/apps/beta/123CopyDVD_Setup_v7.0.3.22.exe

CopyDVDGold 2010 - www.123copydvd.com/apps/beta/123CopyDVDGold_Setup_v7.0.3.22.exe

MediaMax 2010 - www.123copydvd.com/apps/beta/123MediaMax_Setup_v7.0.3.22.exe

buda
Registered Member

Date Joined Jan 2007
Total Posts : 3

Posted 6/14/2010 4:43 PM (GMT -7)

buda - please reactive my licence do to computer malfunction kevin2312@yahoo.com

BlingSupport3
Forum Moderator

Date Joined May 2009
Total Posts : 453

Posted 6/16/2010 12:09 PM (GMT -7)

buda said...
buda - please reactive my licence do to computer malfunction kevin2312@yahoo.com

Can you pm the license id that needs to be reactivated to me? The license id under this email address still has 3 activations left.

Joe2cool4u
Registered Member

Date Joined Aug 2010
Total Posts : 1

Posted 8/2/2010 1:36 PM (GMT -7)

I just bought the 123copydvdgold and having the same problem. It seems like this is a common problem with this software.

millie4Him
Registered Member

Date Joined Aug 2010
Total Posts : 1

Posted 8/2/2010 8:54 PM (GMT -7)

I am having the same problem. Unfortunately, I'm not all that computer literate. I, too, have downloaded everything that has been suggested and still get one error code "Unable to open title: Unknown Error Code 1" or "Unable to open title: The title does not contain enough video." I have had some success, so I haven't complained. Its just getting harder and harder to use a software that the employee told me was the simpliest DVD backup software on the market.

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