If you are starting a new topic. Make sure to include the following information, as well as any additional information that will assist us in determining the cause of the issue.
Thanks, Support.
1. What function are you using?
2. If there is an Error Message, or code what is it?
3. When in the process does the error occur?
4. What format are you converting to?
5. Which product are you using? (ex: 123MediaMax, 123CopyDVD)
6. What is the Version # you are using? (Version# will be shown on the splash screen, ex: 8.0.0.0)
7. What version of Windows? |
